Privacy Policy

Effective Date: 07/01/2025

At Pureté Clinic, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By using our website, you consent to the practices outlined in this policy.

1. Information We Collect
We collect the following types of information:

  • Personal Information: When you make an appointment, contact us, or fill out forms, we may collect personal data such as your name, contact details, medical history, and payment information.
  • Non-Personal Information: We may also collect technical information such as IP addresses, browser type, and website usage data.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide and manage our medical services.
  • To process payments and manage appointments.
  • To communicate with you regarding appointments, promotions, or health-related information.
  • To improve our website, services, and user experience.

3. Lawful Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR), we rely on the following lawful bases for processing your personal data:

  • Consent: We may process your data with your consent when you book appointments or request information.
  • Contractual Necessity: We process your data to perform services and manage appointments.
  • Legal Obligation: We may need to process certain data to comply with legal obligations.
  • Legitimate Interests: We process certain data to improve our services or send communications where we have a legitimate interest to do so.

4. Data Protection and Security
We take appropriate measures to ensure that your personal information is secure and protected. However, please note that no method of data transmission over the internet is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. Sharing Your Information
We do not sell your personal data. However, we may share your data with third parties (e.g., medical partners, payment processors) when necessary to provide services. Any third parties who process your data on our behalf must comply with strict data protection regulations.

6. Your Rights
Under UK data protection law, you have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we update or correct any inaccurate or incomplete data.
  • Deletion: You can ask us to delete your personal data, subject to certain legal conditions.
  • Portability: You can request a copy of your personal data in a machine-readable format.
  • Objection: You can object to the processing of your data under certain conditions.
  • Withdrawal of Consent: If we process your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email address].

7. Cookies
Our website uses cookies to enhance your experience. You can manage cookie settings through your browser preferences. For more details, please see our Cookie Policy.

8. Retention of Data
We will retain your personal data only for as long as is necessary for the purposes for which it was collected, or to comply with legal or regulatory obligations.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date.

If you have any questions about this Privacy Policy, please contact us at [email address].

Terms of Service

Effective Date: 7/01/2025

These Terms of Service govern your use of the Pureté Clinic website and services. By accessing or using our services, you agree to be bound by these terms.

1. Use of Our Website and Services
By using our website, you agree to comply with these Terms of Service. You must be at least 18 years old to access and use our services or have the consent of a parent/guardian.

2. Appointment Booking and Services

  • Appointments for consultations and treatments can be made via our website, by phone, or in person.
  • You are responsible for providing accurate information when booking an appointment.
  • Any cancellations or changes must be made in accordance with our cancellation policy, which may vary depending on the service.

3. Payment Terms

  • Payments for services are due at the time of booking or treatment, unless otherwise agreed.
  • We accept payments via credit/debit cards, bank transfers, and other approved payment methods.
  • All payments are processed securely.

4. Limitation of Liability
To the fullest extent permitted by law, Pureté Clinic will not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or services. We are not liable for any loss of data or damage to your devices.

5. Health Disclaimer
While we aim to provide accurate medical information, the content on our website does not constitute professional medical advice. Always consult a qualified healthcare provider for diagnosis or treatment.

6. Intellectual Property
All content on the Pureté Clinic website, including text, images, logos, and branding, is protected by UK copyright laws. You may not reproduce, distribute, or use any materials from the website without permission.

7. Privacy
By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

8. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page, with an updated effective date.

For questions about these Terms of Service, please contact us at [email address].